Payment Policy

How Payment Works at FitBlaze

At FitBlaze you pay when your order is delivered, not when you place it. This policy explains which payment method we accept, how pricing works and how refunds are paid.

Last updated: October 15, 2026

Accepted Payment Method

We currently accept one payment method: cash on delivery (COD).

  • Payment method: cash on delivery
  • When you pay: when your order is delivered to your address
  • Amount due: the order total shown at checkout, including any applicable taxes
  • Currency: U.S. dollars (USD)

We do not ask for card numbers or online banking passwords when you place an order.

Prices and Currency

All prices on our website are in U.S. dollars (USD), and shipping is free on every order. The price you see when you place your order is the price you pay. Prices can change from time to time, but a change never affects an order you have already placed.

If we find a pricing error on your order, we will contact you before it ships, and you can choose to keep or cancel the order.

When Your Order Arrives

Please make sure someone is available at the delivery address to receive your order and pay the amount due.

  • Use your tracking number to see when your order is out for delivery.
  • Have the payment ready at delivery, ideally the exact amount.
  • Check that the delivery address and phone number on your order are correct.

If a delivery can't be completed, we will contact you by email or phone to arrange another attempt. If we are unable to reach you, the order may be cancelled.

Cancellations and Refunds

  • Cancelling an order: you can cancel within 24 hours of placing your order. Because you pay on delivery, you have not paid anything yet, so there is nothing to refund.
  • Refund method: after a return, we refund by bank transfer to the account you provide, or as store credit if you prefer.
  • Refund time: within 7 days after we receive your returned item.
  • Your bank details: we only ask for them to send your refund, and we use them for nothing else.

Full return conditions are in our Refund Policy.

Payment Questions

If you have a question about paying for your order, contact us:

  • Email: support@fitblaze.shop
  • Phone: +1 (240) 361-8770
  • Working days and hours: Monday to Friday, 9:00 AM to 5:00 PM Eastern Time (ET)
  • Reply time: within 24 hours on working days